CrossPoint Staff


Rondey head shot_reduced

Rondey Allen, MSW, LICSW

Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996 and his MSW from Boston College 2003 and his nursing training in the US Army in 1988.


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Mark Jimerson, MSW, LICSW

Mark Jimerson, LICSW, is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. As a Social Worker, Mark has extensive clinical and managerial experience, including crisis evaluation and suicide risk assessment with the Mt. Tom Mental Health Center Crisis Team; individual and family psychotherapy; and three years as Clinic Director for the Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) Holyoke Family Counseling Center. As West Office Site Director at MSPCC from 1998-2013 Mark had administrative oversight of all programs, and all managers including a staff of approximately 100 human services professionals and paraprofessionals. In 2002 Mark received a Supporting Fathering Award from the New England Fathering Conference for his work with young dads in Holyoke, Massachusetts. In 2003 he was presented the Helen Daley Award for service on behalf of the children of Massachusetts by the Massachusetts Society for the Prevention of Cruelty to Children (MSPCC). He is a certified field instructor for the Springfield College School of Social Work. Mark received his Bachelor of Arts (BA) in English from the University of Massachusetts at Amherst in 1987 and his Master of Social Work (MSW) from Springfield College in 1996.  He was awarded a merit scholarship to the Master of Fine Arts in Writing Program at Vermont College in 2001.


IMG_7562Sajjan Sharma, MSW

Sajjan Sharma, MSW, is an ordained minister who has served as Lead Pastor of the Pioneer Valley Church of Christ in Chicopee, Massachusetts since 2006. During his tenure, the church has grown in membership and has a achieved new stability and direction. Under his leadership, the PVCOC has begun a number initiatives to educate members on topics such as sexual addiction, personal financial management, and parenting. Prior to his work with PVCOC, Sajjan was with the Boston Church of Christ, and has worked as a missionary to New Delhi, India; Sofia, Bulgaria; and Tirane, Albania. He has experience providing premarital counseling, marital counseling, and pastoral counseling with congregations of diverse ethnicities, addressing areas such as grief, sickness and recovery from trauma. Notable skills include public speaking, teaching, mentoring, organizing, and managing. Sajjan received his Master of Social Work from Boston College in 2006.

 West Springfield Clinicians

Katie web photo 3-16-15Katie Narvaez, MSW, LICSW

Katie earned her Master of Social Work (MSW) from the University of Connecticut in 2008. She is a Licensed Independent Clinical Social Worker in the Commonwealth of Massachusetts. She describes herself as a vibrant individual who enjoys working with children, youth, young adults and families to help bring a sense of peace, understanding and unity when difficult times arise. Katie works with children, youth, young adults and families who struggle with low self-esteem, depression, anger, conflicts with parents and peer issues. She believes that for any change to happen, a trusting relationship between the individual and therapist must be established.



Maria web photo 6-2-15Maria Michelakis, LMHC

Maria Michelakis is a Licensed Mental Health Counselor in the Commonwealth of Massachusetts. She earned her Bachelor of Arts degree in Psychology from the University of Hartford in 2007 and her Master of Arts in Clinical Psychology from American International College in 2010.

Maria has several years’ experience working with elders in the community as well as experience working with adults with chronic and severe mental illnesses in a residential setting. In the past five years, Maria has been working closely with families and individuals as a Crisis Clinician for the Behavioral Health Network’s Psychiatric Crisis Team. Her experience includes clinical work, crisis evaluation and risk assessment. She has worked with children and adults of all ages with various mental health needs. Maria is certified in psychological first aid as part of the Trauma Response Team.


Jason web photo 4-16Jason C. Ravizza, M.Ed., LMHC., C.A.G.S

Jason has worked in the mental health field for the past 25 years.  He has worked in and for private practices, mental health clinics, partial hospital programs, adult psychiatric units, public schools, lockup programs, specialized schools, and as adjunct faculty on the college level.  He has worked as a clinical supervisor and a site supervisor for a local college for four separate programs within the college: the School of Social Work, the Mental Health Program, the School Counseling Program and the AmeriCorps Program.  He has also taught Child Development at the college level.  As a Clinical Supervisor and Site Supervisor, he has supervised Master’s and Doctoral Degree professionals working toward their Massachusetts state licensure, and graduate students working toward their Master’s degrees and certification. Jason is also licensed as an Assistant Principal and Principal, and as a School Adjustment Counselor.  He is a graduate of Springfield College with both a Bachelor’s of Science and Master’s of Education with a specialized focus in counseling.  He has a C.A.G.S (Certificate of Advanced Graduate Studies) in Educational Administration from the University of Massachusetts, Amherst.

Jason works with children, youth and adolescents with diagnoses including ADHD (Attention-Deficit/Hyperactivity Disorder), ODD (Oppositional Defiant Disorder), Conduct Disorder, Post-traumatic Stress Disorder, RAD (Reactive Attachment Disorder) and those that are on the Autistic Spectrum.  His treatment approaches include forms of Cognitive-Behavioral Therapy.  He works with individuals, couples and families.  His approach is to meet the client/patient where they are, assess clinical and therapeutic needs, and develop goals that match individual needs. Jason has worked with individuals experiencing the following difficulties: drug addiction, anxiety, depression, suicidal ideation, homicidal ideation, those in immediate crisis, marriage problems, people in need of divorce care, separation issues, those experiencing abuse and neglect issues, custody battles, court related issues, learning disabilities, anger management issues, job loss, low self-esteem/low sense of self-worth, sleeping issues, career related and transition issues, concentration difficulties, and grief and loss.

Jason believes that every human being has gifts, abilities, dreams and hopes that need to be unlocked and unleashed, bringing about the potentiality and vitality of an abundant life.  He is a trained clinical therapist who thinks outside the dots, bringing people to new and higher heights of self-actualization, unleashing the true potential within each person.  This provides the patient/client with a paradigm shift in thinking, causing the individual to realize that all things are possible in realistic steps and stages, with a focused and concerted effort of applied self-discipline.  Much of his work with adults focuses on breaking the barrier and pattern of unhealthy learned behavior patterns and learning how to replace these negative thinking patterns with new fresh enlightening patterns of healthy thinking.  He believes that the cognitive approach brings about positive change from both a cognitive and behavioral level, allowing the person to move in a positive, fulfilling direction.  He describes himself as a motivating person, who has successfully overcome many of life’s challenges, becoming a successful, healthy and happy person.

His philosophical approach in working within the social services and mental health field is focused on working with the whole person; spirit, mind, body, and soul.  He believes the interworkings and interconnections of these vital components of our humanity are irreplaceable in working toward mental, emotional, spiritual, cognitive, social and physical health.  He pays attention to the whole person, helping unlock eacgh person’s full potential as a human being.  He helps people connect with their unlocked potential, to feel more alive, goal focused, centered, brighter, having a sense of moving forward in life, and ultimately becoming a self-empowered individual who knows exactly where they’re going in life.  We work on self-reflection, insight oriented approaches and therapies, self-empowerment strategies, goal directed approaches, and ways to combat the vicious cycle of unwanted negative learned habits.  This approach incorporates the importance of good eating habits and life style changes with healthy changes related to exercise and overall health and well-being.

Jean Pao WilsJean web photo 8-17on, Ph.D.

Jean Pao Wilson is a Licensed Clinical Psychologist in the Commonwealth of Massachusetts. She received her MS (1993) and Ph.D (1996) from the University of Massachusetts in Amherst and completed her internship at the Village for Families and Children in Hartford, CT. She enjoys working with children, adolescents, individuals and families on issues of depression, anxiety, low self-esteem and relationship conflicts. She has had experience in providing outpatient therapy in local mental health agencies, such as Brightside for Children and Families (West Springfield & School Street Clinic), The Center for Psychological and Family Services, and North Central Human Services.  Jean also received her Bachelor of Arts, majoring in Psychology and Human Resource Management and minoring in French and Philosophy from The Catholic University of America.

Jennifer R. Devine, M.Ed., LMHC

Jennifer is licensed by the Commonwealth of Massachusetts as a Mental Health Counselor. She received her B.A. in Psychology from Westfield State University in 2003 and her M.Ed. in Clinical Mental Health Counseling from Springfield College in 2005.

Jennifer is an experienced clinician and clinical supervisor, with training in various modalities of treatment, including Cognitive Behavioral Therapy. Her experience includes clinical and supervisory work at the Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) and the Westover Job Corps, where she provided clinical consultation and training.  In addition to her work at CrossPoint, Jennifer is currently a Community Based Flexible Support Team Coordinator at the Center for Human Development, where she works with adults who have been diagnosed with chronic mental illness.

Lisa Merriweather, LICSW


David J. WDvid web photo 10-17hite, LICSW

David is an experienced clinician who uses primarily a Person-Centered approach in therapy.  David is skilled in the use of Cognitive Behavioral Therapy (CBT).  He has experience in group therapy and crisis intervention. He helps his clients set goals that are both measurable and achievable. His approach is strengths-based and includes honest feedback, affirmation, guidance and support. He strives to provide a safe, compassionate and therapeutic environment for each person he serves.  David feels privileged and honored to do the work he does. He works with both children and adults, and considers his work a true joy. He has a Master of Social Work (MSW) from Springfield College, and is a Licensed Independent Clinical Social Worker (LICSW).


Worcester Clinicians

Tracy web photo 7-15Tracy Jones, LMHC

Tracy is a Licensed Mental Health Counselor. She graduated from Lesley University with a Master’s in Counseling Psychology in 1997.   Since then she has provided consultation for church leaders and members; worked in a community based mental health agency as a clinician, supervisor and director; and has worked extensively in the suicide prevention field.

She works with individuals, couples and families from diverse backgrounds with a variety of mental health concerns. Her style is strengths-based, with a Christian perspective. She uses cognitive behavioral therapy (CBT), mindfulness, introspective, and faith based approaches to help clients heal from trauma, abuse and loss, anxiety, depression, psychosis, hoarding, suicidal ideation, and relationship problems. She believes that compassion and hope are the essential elements for creating an environment in every session in which change can occur, and resiliency and recovery can flourish.

Tracy has received extensive training in Trauma-Focused CBT, disaster mental health, and suicide prevention.  As a trainer of LivingWorks programs, she is also available to teach a 3-hour suicide prevention course or a 2-day suicide intervention course to groups large or small.

Dawn Shanklin, Ldawn-web-photo-10-16MHC

Dawn is a Licensed Mental Health Counselor.  She graduated from the Professional School of Psychology at Argosy University with a Master’s degree in Clinical Psychology. Dawn has worked in various community based, school and hospital settings as a clinician and adjustment counselor, providing mental health services to toddlers, children, adolescents and young adults.  In addition to her work at CrossPoint, she is a Clinic Supervisor at the Massachusetts Society for the Prevention of Cruelty to Children (MSPCC).
Dawn is a dedicated and skilled counselor with extensive experience in clinical assessment and counseling, and care coordination for children, adolescents and families. The therapeutic approaches she uses are cognitive behavioral, client centered, psychodynamic, family therapy, and client centered play therapy.  Dawn also has experience providing trauma informed care, and has extensive training in Trauma Focused Cognitive Behavioral Therapy (TF-CBT), Alternatives for Families: A Cognitive Behavioral Therapy (AF-CBT) and Attachment, Self-Regulation and Competency (ARC).


Joseph web photo 10-17Joseph Collins, LICSW

Joseph is a Licensed Independent Clinical Social Worker. He graduated from State University of New York at Albany with a Masters in Social Work in 2011. Since then he has been providing direct clinical care to individuals and families, first at South Bay Community Services in Worcester and currently at Wayside Youth and Family Support Network in Milford where he also serves as a Clinical Supervisor. Joseph has experience working with people from various cultural backgrounds and with a variety of mental health issues such as depression, anxiety, impulsive behavior, mood dysregulation, and trauma/adjustment issues. He has received extensive training in both Cognitive Behavioral Therapy (CBT) and Motivational Interviewing and uses both to inform his practice with clients of all ages. He is excited to be able to utilize his clinical knowledge, passion for helping others and his faith as a clinician at CrossPoint.

Tamise web photoTamise Francois, LMHC

Tamise is a Licensed Mental Health Counselor in the Commonwealth of Massachusetts.  She received her Bachelor of Arts degree in Psychology from Pine Manor College in 2011 and her Master of Arts in Psychology from Assumption College in 2014. Since earning her Master’s degree, she has worked as a mental health counselor at South Bay Community Services. Tamise is a dedicated and skilled Christian counselor with experience providing care for children, teenagers, and adults. She has experience treating individuals diagnosed with anxiety, trauma-related issues, depression, borderline personality, attention deficit, oppositional defiant disorder, bipolar disorder, and adjustment disorders. She has experience providing individual and couples therapy. Tamise recognizes that her clients are able to make progress in treatment when they are open, ready, and able to commit to making changes in their lives.  She is trained, experienced, and prepared to help her patients function better physically, emotionally, and spiritually.

Community Outreach

Eliel photoEliel J. González, M.Div.

Community Relations Assistant

Eliel Gonzalez is the Senior Pastor of IAR Holyoke. In the journey of life and ministry, Pastor Eliel is accompanied by his wife Lisandra V. Gonzalez, and his twins Samuel and Eliana. His work in ministry began at an early age, as his parents were church planters and continue to pastor today. His experiences within church and the Lord have made him a passionate and diligent person in pursuit of God and purpose.

His ministry consists of connecting people to the loving and transformational message of the Gospel, equipping leaders, and facilitating the visionary process in the life of the church. His overall desire is to see people connected to God, each other, and to purpose. For this reason his task at CrossPoint is that of connection and outreach.


Office Staff

Elaine CaElaine web photo 6-15sey, Billing Specialist

Elaine began her medical billing career at Baystate Medical Center at the age of eighteen.  She has been in the local area all her life.  She continues to enjoy her career and has become a valuable part of the CrossPoint team. Health insurance is constantly changing and it requires diligence, persistence, and attention to detail to ensure that the billing is done properly.  Elaine’s tasks include submitting and following up on claims; studying billing and coding changes; and creating and updating patient files. Her job requires her to multitask and stay organized. Since a member’s insurance can change often, it is necessary to verify the member’s plan at each visit to ensure the member is currently enrolled in that plan. This requires research on multiple websites. The work is not easy, but Elaine finds that a job well done brings its own reward.


In Memoriam

IMG_5327Carl Skeene, PsyD/LMHC

1946 – 2015

Dr. Skeene died unexpectedly in September of 2015.  Dr. Skeene joined us in July of 2014 and quickly made himself a part of the CrossPoint family.  His outgoing, friendly, cheerful demeanor made him well known and well liked, even among people he didn’t work with directly.  He greeted and chatted with children and adults in our waiting area, and brightened our workplace with his good humor. We miss him dearly.

While Dr. Skeene’s personality drew people to him, his skills and experience allowed him to provide his patients with much-needed clinical care.  Dr. Skeene earned his Doctorate in Clinical Psychology from Massachusetts School of Professional Psychology, Boston, MA in 1999. He earned his Master of Arts Degree in Counseling Psychology from Lesley (College) University, Cambridge, MA in 1990. He received his Bachelor of Science Degree in Criminal Justice from Westfield State College, Westfield, MA in 1975. He graduated from Springfield Technical Community College with an Associate in Applied Science Degree in Law Enforcement in 1973.

Dr. Skeene was a retired Springfield Police Department Juvenile Detective and was assigned to Hampden County Juvenile Court, Springfield Division. He spent several years working with children and families in a variety of settings that included residential treatment programs, outpatient clinics, and inpatient acute psychiatric hospital settings to name a few. He held the following licenses/certifications:

  • Licensed Mental Health Counselor
  • Licensed School Adjustment Counselor
  • Qualified Diagnostician, DCF
  • Certified for Juvenile Firesetting Risk Assessments and Treatment
  • Educational Surrogate Parent Program

Dr. Skeene also had 10 years’ experience as an Adjustment Counselor in the Springfield Public School System.  He was a Licensed Adjustment Counselor in Alternative and Special Education programs.  Dr. Skeene loved working with children of all ages. He specialized in ADHD and autism spectrum disorders.  While he also worked with adults, his career as a therapist was devoted primarily to helping children in need.