Cynthia A. Swan

Cynthia is a committed community leader and mental health professional. She has an outstanding reputation of helping others and has years of experience working within both the faith community and within the community at large providing a myriad of counseling and mental health services. Cynthia believes that everyone deserves to live their best life, and sometimes it will take a therapist/counselor to get us there.

Cynthia is knowledgeable in evidenced-based practices and has training and experience with individual, family, and group therapy approaches utilizing Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Narrative Therapy, and Christian Counseling. She continues to stay abreast of new approaches/modalities and interventions in the mental health field. Cynthia has experience treating clients and groups with anxiety, depression, anger and low self esteem. She also has extensive experience working with adults with domestic violence, substance abuse recovery, single parenting, racial trauma, and other related backgrounds.

Cynthia has held both administrative supervisory and clinical positions. She has a Bachelor’s degree from Springfield College, a Master’s degree from American International College, and a Master’s of Education in Clinical Mental Health Counseling and Marriage and Family Therapy from Springfield College. Cynthia currently is a Licensed Mental Health Counselor (LMHC) in Massachusetts

Maria Ortiz

Maria Ortiz, is a Bilingual ordained minister who has served as Lead Pastor of the House of Peace and Restoration in Springfield, Massachusetts since 2013. She is also a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Human Services from the Cambridge College in 2017, followed by earning her Master’s in Education in Mental Health/ Marriage and Family Therapy in 2019, from the same institution.

Maria is passionate about working with families, groups and individuals with a holistic approach. She enjoys seeing how the restorative power of the Gospel, in conjunction with evidence-based theories can have a transformation effect in the lives she has been privileged to serve. She has worked with families struggling with relationship problems, as well as individuals dealing with depression, trauma, addictions and anxiety. She considers herself Spiritual, Compassionate and eager to help others manage their life in a more holistic manner.

Maureen Pattison

Maureen is a Licensed Mental Health Counselor. She graduated from Lesley University with a Master’s degree in Clinical Mental Health Counseling with a Specialization in Art Therapy. Maureen has worked in community-based, home-based, school-based and office-based settings as a clinician. Maureen has provided mental health services to children, adolescents and their families who have experienced a variety of social, emotional and behavioral challenges.

Maureen specializes in working with children and pre-teens. She loves working with children and families utilizing the healing powers of the arts as well as play as alternative approaches to traditional talking methods of therapy.

However, she also has experience using strengths-based, client-centered models and cognitive behavioral therapy approaches. She is compassionate, optimistic and truly dedicated to helping others work to achieve their personal goals.

Everyone experiences their own personal challenges in life. Maureen believes in using each person’s unique strengths and interests to help each person overcome their identified challenges to find resiliency, hope and strength within themselves. Whatever challenge you may be facing, Maureen is here to listen.

 

Rondey Allen

NOTE: This clinician is not currently accepting new referrals. Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education school in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996, his MSW from Boston College 2003 and his nursing training in the US Army in 1988.

Rondey Allen, CrossPoint's Executive Director
Rondey Allen

Pamela Boone

Pam is a committed mental health professional whose passion is helping others. She has years of experience providing services to clients from diverse backgrounds in community, residential and clinical settings. Her approach is to “meet clients where they are,” with a goal of empowering others to achieve and to live their best life possible.  She is knowledgeable in evidenced-based practices and has training and experience with individual and group work utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, and Seeking Safety.  She continues to stay abreast of new research and interventions in the field. She has experience treating clients with anxiety, depression, anger and low self esteem.  She also has extensive experience working with adults with substance use disorders, victims of trauma and victims of domestic violence.

Over the years, Pam has held both supervisory and clinical positions. She has a Bachelor’s degree from Mount Holyoke College, a Master’s degree from American International College and a Certificate of Advanced Graduate Study in Clinical Mental Health Counseling from Springfield College.  Pam has been a Licensed Mental Health Counselor (LMHC) in Massachusetts since 2008.

Claudia I. Kidd

NOTE: This clinician is not currently accepting new referrals. 

Claudia I. Kidd is a Licensed Marriage and Family Therapist and received a Master of Science Degree from Boston University and a Certificate of Advanced Graduate Study in 2003 from the University of
Massachusetts, Boston. After earning her degree, she spent several years working with birth, foster and adoptive parents within the child welfare system. She also worked within this system to help create
policy and to develop a specialized child and family mediation process. Claudia became a trained mediator and worked with many birth and adoptive parents to create collaborative parenting agreements.

Over the past 7 years Claudia has worked as a therapist and supervisor in a community mental health agency. She has experience treating individuals diagnosed with anxiety, trauma-related issues, depression, bipolar disorder, and adjustment and grief related disorders. She has experience providing individual and couples therapy. Claudia uses Cognitive Behavioral Therapy (CBT) and Narrative therapy to help her clients. Claudia’s strengths-based focus enables her clients to access their own inner strengths to grow and reach their goals. She is excited to work with clients to help them achieve their emotional and spiritual goals.

 

Dawn I Shanklin

Dawn is a Licensed Mental Health Counselor. She graduated from the Professional School of Psychology at Argosy University with a Master’s degree in Clinical Psychology. Dawn has worked in various community based, school and hospital settings as a clinician and adjustment counselor, providing mental health services to toddlers, children, adolescents, young adults, and families.

She is a dedicated, compassionate and skilled counselor with extensive experience in clinical assessment and trauma informed care for children, adolescents and families. The therapeutic approaches she uses are cognitive behavioral, client centered, psychodynamic, family therapy, and client centered play therapy.

*Now a certified Prepare/Enrich Facilitator

Katie Narvaez

Katie earned her Master of Social Work (MSW) from the University of Connecticut in 2008. She is a Licensed Independent Clinical Social Worker in the Commonwealth of Massachusetts. She describes herself as a vibrant individual who enjoys working with children, youth, young adults and families to help bring a sense of peace, understanding and unity when difficult times arise. Katie works with those struggling with low self-esteem, depression, anger, conflicts with parents and peer issues. She believes that for any change to happen, a trusting relationship between the individual and therapist must be established.

Jason C. Ravizza

Jason has worked in the mental health field for the past 25 years – working in and for private practices, mental health clinics, partial hospital programs, adult psychiatric units, public schools, lockup programs, specialized schools, and as adjunct faculty on the college level.  He has worked as a clinical supervisor and a site supervisor for a local college for four separate programs. He has also taught Child Development at the college level.  As a Clinical Supervisor and Site Supervisor, Jason has supervised Masters’ and Doctoral Degree professionals working toward their MA state licensure and graduate students working toward their degrees and certification. He’s also licensed as an Assistant Principal and Principal and as a School Adjustment Counselor.

Jason works with children, youth and adolescents with diagnoses including ADHD (Attention-Deficit/Hyperactivity Disorder), ODD (Oppositional Defiant Disorder), Conduct Disorder, Post-traumatic Stress Disorder, RAD (Reactive Attachment Disorder) and those that are on the Autistic Spectrum.  His treatment approaches include forms of Cognitive-Behavioral Therapy.  He also works with individuals, couples and families.

Jason has worked with individuals experiencing the following difficulties: drug addiction, anxiety, depression, suicidal ideation, homicidal ideation, those in immediate crisis, marriage problems, people in need of divorce care, separation issues, those experiencing abuse and neglect issues, custody battles, court related issues, learning disabilities, anger management issues, job loss, low self-esteem/low sense of self-worth, sleeping issues, career related and transition issues, concentration difficulties, and grief and loss.

His philosophical approach is focused on working with the whole person; spirit, mind, body, and soul.  He believes the inner workings and interconnections of these vital components of our humanity are replaceable in working toward mental, emotional, spiritual, cognitive, social and physical health.  He pays attention to the whole person, helping unlock each person’s full potential as a human being.

Jason Ravizza is a graduate of Springfield College with both a Bachelor of Science and Master of Education with a specialized focus in counseling.  He has a C.A.G.S (Certificate of Advanced Graduate Studies) in Educational Administration from the University of Massachusetts, Amherst.

Note: Jason is also a school counselor in Springfield. We’re very proud of his work on this poem (and video) honoring first responders. Thank You Jason. We couldn’t agree more!

Watch to hear the poem and see the video!

 

Melissa Stetson

Melissa Stetson is a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Psychology from the University of Phoenix in 2012, followed by earning her Master’s in Arts in Counseling Psychology in 2015, from American International College.

Melissa has experience working with children with social, emotional, and behavioral challenges in the public school setting, therapeutic day treatment program, in the community, and within the home. She has experience working with young adults in the community college setting for over 5 years, who have learning and emotional disabilities including young adults on the Autism Spectrum. She has worked with children, adolescents and their families in their homes providing intensive in-home therapy. She has also worked with young adults as a mental health intern in a clinical setting at Westover Job Corps in Chicopee, MA. She enjoys reaching out to underserved populations and working in the community. Melissa also has clinical experience and enjoys working with adults who experience relationship difficulties, anxiety and depressive disorders and adults who suffer from the symptoms of Post-Traumatic Stress Disorder. She is trained in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and Motivational Interviewing. She considers her approach to be person-centered, strengths-based and collaborative.