Rayanne M. Neveu

Rayanne is a Licensed Marriage and Family Therapist who focuses on working with individuals, couples and families. “Families are just so important to individual health and development. I appreciate the opportunity to bring hope into challenging situations and help each family unit grow in its support of its members,” says Rayanne.

She graduated from Springfield College and received her Master’s Degree in Counseling from Gordon Conwell Theological Seminary. She is trained in Gottman Method Couples Therapy, SYMBIS (Saving Your Marriage Before It Starts) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy).

Rayanne has served over two decades in church-based youth, family and marriage ministry programs. She and her husband of thirty plus years, have four adult children. This life experience informs her counseling approach as she assists clients at all life stages move towards individual goals and relationship health.

Rayanne advocates for couples or family therapy to address the challenges of behavioral and emotional issues such as: parenting and family dynamics (between parent and child/teen), the couple relationship, and building supportive connections between school, medical, work and community resources – especially during a crisis or life stage transition. With this type of counseling, there is often special  focus on treating anxiety, depression, ADHD, conflict, adjustments and trauma.

Rondey Allen

Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education school in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996, his MSW from Boston College 2003 and his nursing training in the US Army in 1988.

Rondey Allen, CrossPoint's Executive Director
Rondey Allen

Claudia I. Kidd

Claudia I. Kidd is a Licensed Marriage and Family Therapist and received a Master of Science Degree from Boston University and a Certificate of Advanced Graduate Study in 2003 from the University of
Massachusetts, Boston. After earning her degree, she spent several years working with birth, foster and adoptive parents within the child welfare system. She also worked within this system to help create
policy and to develop a specialized child and family mediation process. Claudia became a trained mediator and worked with many birth and adoptive parents to create collaborative parenting agreements.

Over the past 7 years Claudia has worked as a therapist and supervisor in a community mental health agency. She has experience treating individuals diagnosed with anxiety, trauma-related issues, depression, bipolar disorder, and adjustment and grief related disorders. She has experience providing individual and couples therapy. Claudia uses Cognitive Behavioral Therapy (CBT) and Narrative therapy to help her clients. Claudia’s strengths-based focus enables her clients to access their own inner strengths to grow and reach their goals. She is excited to work with clients to help them achieve their emotional and spiritual goals.

Tracy L. Jones

Dr. Jones is a member of the leadership team at CrossPoint and is the site manager for the Worcester and Stoughton offices. She is a Licensed Mental Health Counselor in MA and RI as well as a Licensed Professional Counselor in CT. She graduated from Lesley University with a Master’s Degree in Counseling Psychology in 1997 and graduated from Liberty University with a Doctoral Degree in 2019. She has provided consultation for church leaders and members; provided mental health workshops for churches, presents at conferences and has published research, worked as a clinician, licensure supervisor and director as well as an adjunct professor.

Tracy works with individuals and couples from diverse backgrounds with a variety of mental health concerns. Her style is strengths-based, with a Christian perspective. She utilizes Acceptance and Commitment Therapy (ACT), mindfulness, Cognitive Behavioral Therapy (CBT), introspective and faith-based approaches to help clients heal from trauma, abuse and loss, anxiety, depression, suicidal ideation, and relationship problems. She believes that compassion and hope are the essential elements for creating an environment in every session in which change can occur, and resiliency and recovery can flourish.

She has received certifications in mindfulness, ACT, Trauma-Focused CBT, SYMBIS, Prepare/Enrich, Gottman Level I, and advanced training in Christian integrative approaches. As a trainer of LivingWorks programs, she is available to teach a 3-hour suicide prevention course or a 2-day suicide intervention course to groups large or small. As a Prepare/Enrich Trainer, she is available to teach a certification course to prepare clinicians or church leaders/members to facilitate and utilize the Prepare/Enrich assessment with couples.

*Now a certified Prepare/Enrich Facilitator

Watch to See Tracy’s CrossPoint Testimonial 

Dr. Tracy Jones is CrossPoint's Clinical Care Coordinator
Dr. Tracy Jones