Dr. Candyce Burke Auguste, PsyD

Dr. Burke Auguste is a licensed Clinical Psychologist in the Commonwealth of Massachusetts. She has experience treating anxiety, depression, adjustment concerns and racism-based trauma. Additionally, she has helped many people navigate identity development and interpersonal relationship concerns. Candyce has a therapeutic style that is warm, empowering and collaborative. She views it as an honor to walk alongside individuals and bear witness to their experiences. It is a priority of hers to cultivate a supportive, safe and liberated space for people of all backgrounds to be their authentic self.

As an integrative clinician, Candyce’s work is influenced by a relational, humanistic, and social justice lens guided by the specific needs and preferences of each individual. Candyce frequently utilizes motivational interviewing, cognitive behavioral therapy, dialectical behavior therapy, self-compassion and mindfulness skills to foster meaningful change. In addition to making room to explore challenges, she believes that it is essential to focus on an individual’s strengths and both internal and external resources to make room for healing.

Candyce enjoys spending quality time with friends and family, creating arts and crafts and cuddling with her dog. She is very proud of the prayer and meditation space she has created in her home and tries to spend time there regularly. She is a self-proclaimed “foodie” and enjoys cooking. She also enjoys listening to jazz, R&B, and gospel music and loves podcasts that speak to her identities and culture.

Cynthia A. Swan

Cynthia is a committed community leader and mental health professional. She has an outstanding reputation of helping others and has years of experience working within both the faith community and within the community at large providing a myriad of counseling and mental health services. Cynthia believes that everyone deserves to live their best life, and sometimes it will take a therapist/counselor to get us there.

Cynthia is knowledgeable in evidenced-based practices and has training and experience with individual, family, and group therapy approaches utilizing Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Narrative Therapy, and Christian Counseling. She continues to stay abreast of new approaches/modalities and interventions in the mental health field. Cynthia has experience treating clients and groups with anxiety, depression, anger and low self esteem. She also has extensive experience working with adults with domestic violence, substance abuse recovery, single parenting, racial trauma, and other related backgrounds.

Cynthia has held both administrative supervisory and clinical positions. She has a Bachelor’s degree from Springfield College, a Master’s degree from American International College, and a Master’s of Education in Clinical Mental Health Counseling and Marriage and Family Therapy from Springfield College. Cynthia currently is a Licensed Mental Health Counselor (LMHC) in Massachusetts

Maria Ortiz

Maria Ortiz, is a Bilingual ordained minister who has served as Lead Pastor of the House of Peace and Restoration in Springfield, Massachusetts since 2013. She is also a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Human Services from the Cambridge College in 2017, followed by earning her Master’s in Education in Mental Health/ Marriage and Family Therapy in 2019, from the same institution.

Maria is passionate about working with families, groups and individuals with a holistic approach. She enjoys seeing how the restorative power of the Gospel, in conjunction with evidence-based theories can have a transformation effect in the lives she has been privileged to serve. She has worked with families struggling with relationship problems, as well as individuals dealing with depression, trauma, addictions and anxiety. She considers herself Spiritual, Compassionate and eager to help others manage their life in a more holistic manner.

Tracy L. Jones

Dr. Jones is a member of the leadership team at CrossPoint and is the site manager for the Worcester and Stoughton offices. She is a Licensed Mental Health Counselor in MA and RI as well as a Licensed Professional Counselor in CT. She graduated from Lesley University with a Master’s Degree in Counseling Psychology in 1997 and graduated from Liberty University with a Doctoral Degree in 2019. She has provided consultation for church leaders and members; provided mental health workshops for churches, presents at conferences and has published research, worked as a clinician, licensure supervisor and director as well as an adjunct professor.

Tracy works with individuals and couples from diverse backgrounds with a variety of mental health concerns. Her style is strengths-based, with a Christian perspective. She utilizes Acceptance and Commitment Therapy (ACT), mindfulness, Cognitive Behavioral Therapy (CBT), introspective and faith-based approaches to help clients heal from trauma, abuse and loss, anxiety, depression, suicidal ideation, and relationship problems. She believes that compassion and hope are the essential elements for creating an environment in every session in which change can occur, and resiliency and recovery can flourish.

She has received certifications in mindfulness, ACT, Trauma-Focused CBT, SYMBIS, Prepare/Enrich, Gottman Level I, and advanced training in Christian integrative approaches. As a trainer of LivingWorks programs, she is available to teach a 3-hour suicide prevention course or a 2-day suicide intervention course to groups large or small. As a Prepare/Enrich Trainer, she is available to teach a certification course to prepare clinicians or church leaders/members to facilitate and utilize the Prepare/Enrich assessment with couples.

Dr. Jones is not accepting new patients at this time. 

*Now a certified Prepare/Enrich Facilitator

Watch to See Tracy’s CrossPoint Testimonial 

Dr. Tracy Jones is CrossPoint's Clinical Care Coordinator
Dr. Tracy Jones