FAQs

Can I choose to go with traditional counseling if I wish?

Absolutely.

Can I select my own counselor?

Yes. Please spend some time in the Staff Section to learn more about each counselor – including their training and clinical focus. Then tell us your preference when you contact us by telephone or email (or by using the Client Referral Form).

Are "in-person" sessions allowed yet at CrossPoint Clinical Services?

To protect the health of our clients as well as our staff, we continue to follow all local and national guidelines focused on “stopping the spread” of COVID-19. As soon as we can safely allow in-person sessions again, we will alert all clients. Meanwhile, we continue to offer Teletherapy.

How can I get additional information about CrossPoint Programs and Educational Workshops?

The easiest way to get additional information about our programs and workshops is to give us a call. Additionally, we have included email addresses on program webpages for each program facilitator. phone (413) 73-CROSS | (413) 732-7677 – toll free (833) 327-6777 | (8333CROSSP)