Victoria A. Salal, MSW, LICSW

Victoria completed the Advanced Standing Master’s Degree Program in 2001 from Springfield College. She received her degree in the field of social work. She went on to obtain a Post Master’s Certificate in Advanced Practice with Children and Adolescents in 2009 from Springfield College.

Victoria also became certified as a Certified Batterer’s Intervention Counselor in 1997 and facilitated groups until 2000 at the Gandara Mental Health Center.

She has also received licensure from the National Christian Counselors Association as a Licensed Clinical Pastoral Counselor. In addition, she was licensed as a Minister from New Creation Discipleship Ministry in Springfield, Massachusetts.

Victoria currently works full-time for the Commonwealth of Massachusetts at the Department of Children and Families as an Ongoing Supervisor. She has worked for the Department for over 23 years where she works with a focus on ensuring safety for children, building and strengthening the family unit, as well as assisting foster parents as they work to provide a safe space for children affected by trauma.

She has done outpatient therapy work through the Community Services Institute and completed her student internship at Rebecca Johnson School as a School Adjustment Counselor. Victoria was also employed at the Big Brothers and Big Sister Agency assessing the needs of children and screening volunteers who serviced them.
Victoria has a passion for working with individuals who have struggle with co-dependency, trauma, domestic violence issues, and childhood related trauma.

She is a mother of two adult daughters and a proud grandmother of five grandchildren. She is a devoted wife, a stepmother to four adults and step-grandmother to step-grandmother to eight children. She loves to read and enjoys writing.

Cynthia A. Swan

Cynthia is a committed community leader and mental health professional. She has an outstanding reputation of helping others and has years of experience working within both the faith community and within the community at large providing a myriad of counseling and mental health services. Cynthia believes that everyone deserves to live their best life, and sometimes it will take a therapist/counselor to get us there.

Cynthia is knowledgeable in evidenced-based practices and has training and experience with individual, family, and group therapy approaches utilizing Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Narrative Therapy, and Christian Counseling. She continues to stay abreast of new approaches/modalities and interventions in the mental health field. Cynthia has experience treating clients and groups with anxiety, depression, anger and low self esteem. She also has extensive experience working with adults with domestic violence, substance abuse recovery, single parenting, racial trauma, and other related backgrounds.

Cynthia has held both administrative supervisory and clinical positions. She has a Bachelor’s degree from Springfield College, a Master’s degree from American International College, and a Master’s of Education in Clinical Mental Health Counseling and Marriage and Family Therapy from Springfield College. Cynthia currently is a Licensed Mental Health Counselor (LMHC) in Massachusetts

Jennifer L. Rosario, MSW, LICSW

Jennifer is a Licensed Clinical Social Worker (LICSW) with over 20 years of experience in a variety of clinical settings. She earned a bachelor’s degree in Psychology and Family Studies from Messiah College, then graduated with her MSW from Springfield College School of Social Work in 2006. She has worked with children and teens in outpatient clinics and residential treatment settings, as well as offering mental health consultation to parents and childcare providers. She has also worked with adults, including those struggling with depression, anxiety, trauma-related symptoms, complicated grief, chronic illness/disability, and other challenges.

Jennifer has completed specialized training related to complex trauma and attachment issues, and her passion is supporting families to form strong, healthy relationships that promote positive outcomes for children. This passion extends beyond child-focused interventions and may include couples/family therapy to improve communication, strengthen marriages, and/or support effective co-parenting arrangements. Jennifer has been trained in multiple therapy models, and most often uses an eclectic approach, adapting her interventions according to the needs and preferences of each client.

Jennifer explains, “Leading with empathy, I seek to fully understand each person’s situation and experience, and offer a ‘no shame, no blame’ approach to clients and the issues that brought them to therapy. Starting in the first session, I ask questions and listen carefully to clarify factors contributing to a person’s challenges, and to highlight strengths and resources that can help the client reach their goals.”

She offers daytime and some evening appointments, in person and/or by teletherapy. She encourages new clients to start by attending in-person sessions to establish a strong therapeutic connection. In person therapy is also recommended for children, and she often encourages parents/caregivers of young children to participate in some sessions.

Danina L. Rodrigues, LMHC

Danina received her Bachelors Degree from Bridgewater State University in Psychology, with a concentration in Child Psychology in 2006. She also attended Eastern Nazarene College and studied Marriage and Family Therapy, graduating in 2014. She is a licensed Mental Health Counselor in Massachusetts.

Danina has worked as a case manager for families experiencing homelessness at an emergency shelter and she currently works as a school counselor at an alternative high school.

Her specialty is in working with children and adolescents, and she also welcomes young adults and adult individuals. Experienced in working with individuals who are experiencing trauma, abuse, anxiety, depression, loss/grief, special needs, Danina takes an approach that is warm and welcoming – meeting the client where they are. She believes strongly that the client is the expert in managing their mental health and the clinician’s role is to facilitate the conversation. Her treatment approaches include CBT, DBT, goal orientated therapy, motivational interviewing, strengths based therapy, mindfulness, faith based therapies.

She is currently doing Telehealth appointments only.

Pamela Boone

Pam is a committed mental health professional whose passion is helping others. She has years of experience providing services to clients from diverse backgrounds in community, residential and clinical settings. Her approach is to “meet clients where they are,” with a goal of empowering others to achieve and to live their best life possible.  She is knowledgeable in evidenced-based practices and has training and experience with individual and group work utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, and Seeking Safety.  She continues to stay abreast of new research and interventions in the field. She has experience treating clients with anxiety, depression, anger and low self esteem.  She also has extensive experience working with adults with substance use disorders, victims of trauma and victims of domestic violence.

Over the years, Pam has held both supervisory and clinical positions. She has a Bachelor’s degree from Mount Holyoke College, a Master’s degree from American International College and a Certificate of Advanced Graduate Study in Clinical Mental Health Counseling from Springfield College.  Pam has been a Licensed Mental Health Counselor (LMHC) in Massachusetts since 2008.

Tracy L. Jones Ed.D, LPC, LMHC

NOTE: This clinician is not currently accepting new referrals.

Dr. Jones is a member of the leadership team at CrossPoint and is the site manager for the Worcester, Stoughton and Dedham offices. She is a Licensed Mental Health Counselor in MA, RI and NH as well as a Licensed Professional Counselor in CT. She graduated from Lesley University with a Master’s Degree in Counseling Psychology in 1997, graduated from Liberty University with a Doctoral Degree in 2019 and has completed a 2-year program to be a Spiritual Director. She has provided consultation for church leaders and members; provided mental health and spiritual formation workshops and retreats for churches, presents at conferences and has published research, worked as a clinician, licensure supervisor and director as well as an adjunct professor.

Tracy works with individuals and couples from diverse backgrounds with a variety of mental health concerns. Her style is strengths-based, with a Christian perspective. She utilizes Acceptance and Commitment Therapy (ACT), mindfulness, introspective, and faith-based approaches to help clients heal from trauma, abuse and loss, anxiety, depression, suicidal ideation, and relationship problems. She believes that compassion and hope are the essential elements for creating an environment in every session in which change can occur, and resiliency and recovery can flourish.

She has received certifications in mindfulness, grief counseling, Trauma-Focused CBT, SYMBIS, Prepare/Enrich, Gottman Level I, EMDR and advanced training in Christian integrative approaches.  As a trainer of LivingWorks programs, she is available to teach a 3-hour suicide prevention course or a 2-day suicide intervention course to groups large or small. As a Prepare/Enrich Trainer, she is available to teach a certification course to prepare clinicians or church leaders/members to facilitate and utilize the Prepare/Enrich assessment with couples.

Dr. Jones is not accepting new patients at this time.

*Now a certified Prepare/Enrich Facilitator

Watch to See Tracy’s CrossPoint Testimonial 

Dr. Tracy Jones is CrossPoint's Clinical Care Coordinator
Dr. Tracy Jones

Christen Maglio

Christen earned her Master of Social Work (MSW) from Springfield College in 2013. She is licensed for independent practice in the Commonwealth of Massachusetts and the State of Connecticut. Prior to becoming a therapist, Christen served in the Army for several years. Christen has experience with a variety of populations including individuals who are forensically involved, individuals suffering from severe and persistent mental illness and individuals with neurobehavioral disorders. Christen primarily works with adolescents and adults at any stage of life who are seeking to transform their suffering to become the person they are meant to be. Christen believes in the transformative nature of a strong therapeutic alliance and uses her natural curiosity to help understand the nuances of her clients’ experiences. Christen has a deep love of learning and has various extracurricular pursuits that inform her practice.

Jason C. Ravizza

NOTE: This clinician is not currently accepting new referrals.

Jason has worked in the mental health field for the past 25 years – working in and for private practices, mental health clinics, partial hospital programs, adult psychiatric units, public schools, lockup programs, specialized schools, and as adjunct faculty on the college level.  He has worked as a clinical supervisor and a site supervisor for a local college for four separate programs. He has also taught Child Development at the college level.  As a Clinical Supervisor and Site Supervisor, Jason has supervised Masters’ and Doctoral Degree professionals working toward their MA state licensure and graduate students working toward their degrees and certification. He’s also licensed as an Assistant Principal and Principal and as a School Adjustment Counselor.

Jason works with children, youth and adolescents with diagnoses including ADHD (Attention-Deficit/Hyperactivity Disorder), ODD (Oppositional Defiant Disorder), Conduct Disorder, Post-traumatic Stress Disorder, RAD (Reactive Attachment Disorder) and those that are on the Autistic Spectrum.  His treatment approaches include forms of Cognitive-Behavioral Therapy.  He also works with individuals, couples and families.

Jason has worked with individuals experiencing the following difficulties: drug addiction, anxiety, depression, suicidal ideation, homicidal ideation, those in immediate crisis, marriage problems, people in need of divorce care, separation issues, those experiencing abuse and neglect issues, custody battles, court related issues, learning disabilities, anger management issues, job loss, low self-esteem/low sense of self-worth, sleeping issues, career related and transition issues, concentration difficulties, and grief and loss.

His philosophical approach is focused on working with the whole person; spirit, mind, body, and soul.  He believes the inner workings and interconnections of these vital components of our humanity are replaceable in working toward mental, emotional, spiritual, cognitive, social and physical health.  He pays attention to the whole person, helping unlock each person’s full potential as a human being.

Jason Ravizza is a graduate of Springfield College with both a Bachelor of Science and Master of Education with a specialized focus in counseling.  He has a C.A.G.S (Certificate of Advanced Graduate Studies) in Educational Administration from the University of Massachusetts, Amherst.

Note: Jason is also a school counselor in Springfield. We’re very proud of his work on this poem (and video) honoring first responders. Thank You Jason. We couldn’t agree more!

Watch to hear the poem and see the video!