Cynthia A. Swan

Cynthia is a committed community leader and mental health professional. She has an outstanding reputation of helping others and has years of experience working within both the faith community and within the community at large providing a myriad of counseling and mental health services. Cynthia believes that everyone deserves to live their best life, and sometimes it will take a therapist/counselor to get us there.

Cynthia is knowledgeable in evidenced-based practices and has training and experience with individual, family, and group therapy approaches utilizing Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Narrative Therapy, and Christian Counseling. She continues to stay abreast of new approaches/modalities and interventions in the mental health field. Cynthia has experience treating clients and groups with anxiety, depression, anger and low self esteem. She also has extensive experience working with adults with domestic violence, substance abuse recovery, single parenting, racial trauma, and other related backgrounds.

Cynthia has held both administrative supervisory and clinical positions. She has a Bachelor’s degree from Springfield College, a Master’s degree from American International College, and a Master’s of Education in Clinical Mental Health Counseling and Marriage and Family Therapy from Springfield College. Cynthia currently is a Licensed Mental Health Counselor (LMHC) in Massachusetts

Rondey Allen

NOTE: This clinician is not currently accepting new referrals.

Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education school in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996, his MSW from Boston College 2003 and his nursing training in the US Army in 1988.

Rondey Allen, CrossPoint's Executive Director
Rondey Allen

Alex Rivera-Fernandez

Alex provides counseling to individuals experiencing psychiatric disability, dual diagnosis, substance abuse, addiction, isolation and trauma, among others. Services delivered from a multicultural competence perspective through the Wraparound Framework and Systems of Care Philosophy to a broad spectrum of ethnic backgrounds.

He has Post-doctoral Re-specialization in Psychology with an emphasis in health psychology, substance abuse and addiction and clinical pastoral counseling. Alex specializes in emotional distress, psychiatric disability, dual diagnosis, substance abuse and addiction, trauma, and serious emotional disturbances.

Alex is an ordained minister of pastoral care and Licensed Clinical Pastoral Counselor with Advanced Certification in specialties such as clinical pastoral counseling, domestic violence, crisis-and-abuse, marital and premarital counseling, therapeutic mediation and conflict resolution.  *Now a certified Prepare/Enrich Facilitator

Christen Maglio

Christen earned her Master of Social Work (MSW) from Springfield College in 2013. She is licensed for independent practice in the Commonwealth of Massachusetts and the State of Connecticut. Prior to becoming a therapist, Christen served in the Army for several years. Christen has experience with a variety of populations including individuals who are forensically involved, individuals suffering from severe and persistent mental illness and individuals with neurobehavioral disorders. Christen primarily works with adolescents and adults at any stage of life who are seeking to transform their suffering to become the person they are meant to be. Christen believes in the transformative nature of a strong therapeutic alliance and uses her natural curiosity to help understand the nuances of her clients’ experiences. Christen has a deep love of learning and has various extracurricular pursuits that inform her practice.

Katie Narvaez

Katie earned her Master of Social Work (MSW) from the University of Connecticut in 2008. She is a Licensed Independent Clinical Social Worker in the Commonwealth of Massachusetts. She describes herself as a vibrant individual who enjoys working with children, youth, young adults and families to help bring a sense of peace, understanding and unity when difficult times arise. Katie works with those struggling with low self-esteem, depression, anger, conflicts with parents and peer issues. She believes that for any change to happen, a trusting relationship between the individual and therapist must be established.

Jason C. Ravizza

NOTE: This clinician is not currently accepting new referrals.

Jason has worked in the mental health field for the past 25 years – working in and for private practices, mental health clinics, partial hospital programs, adult psychiatric units, public schools, lockup programs, specialized schools, and as adjunct faculty on the college level.  He has worked as a clinical supervisor and a site supervisor for a local college for four separate programs. He has also taught Child Development at the college level.  As a Clinical Supervisor and Site Supervisor, Jason has supervised Masters’ and Doctoral Degree professionals working toward their MA state licensure and graduate students working toward their degrees and certification. He’s also licensed as an Assistant Principal and Principal and as a School Adjustment Counselor.

Jason works with children, youth and adolescents with diagnoses including ADHD (Attention-Deficit/Hyperactivity Disorder), ODD (Oppositional Defiant Disorder), Conduct Disorder, Post-traumatic Stress Disorder, RAD (Reactive Attachment Disorder) and those that are on the Autistic Spectrum.  His treatment approaches include forms of Cognitive-Behavioral Therapy.  He also works with individuals, couples and families.

Jason has worked with individuals experiencing the following difficulties: drug addiction, anxiety, depression, suicidal ideation, homicidal ideation, those in immediate crisis, marriage problems, people in need of divorce care, separation issues, those experiencing abuse and neglect issues, custody battles, court related issues, learning disabilities, anger management issues, job loss, low self-esteem/low sense of self-worth, sleeping issues, career related and transition issues, concentration difficulties, and grief and loss.

His philosophical approach is focused on working with the whole person; spirit, mind, body, and soul.  He believes the inner workings and interconnections of these vital components of our humanity are replaceable in working toward mental, emotional, spiritual, cognitive, social and physical health.  He pays attention to the whole person, helping unlock each person’s full potential as a human being.

Jason Ravizza is a graduate of Springfield College with both a Bachelor of Science and Master of Education with a specialized focus in counseling.  He has a C.A.G.S (Certificate of Advanced Graduate Studies) in Educational Administration from the University of Massachusetts, Amherst.

Note: Jason is also a school counselor in Springfield. We’re very proud of his work on this poem (and video) honoring first responders. Thank You Jason. We couldn’t agree more!

Watch to hear the poem and see the video!