Cynthia A. Swan

Cynthia is a committed community leader and mental health professional. She has an outstanding reputation of helping others and has years of experience working within both the faith community and within the community at large providing a myriad of counseling and mental health services. Cynthia believes that everyone deserves to live their best life, and sometimes it will take a therapist/counselor to get us there.

Cynthia is knowledgeable in evidenced-based practices and has training and experience with individual, family, and group therapy approaches utilizing Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Narrative Therapy, and Christian Counseling. She continues to stay abreast of new approaches/modalities and interventions in the mental health field. Cynthia has experience treating clients and groups with anxiety, depression, anger and low self esteem. She also has extensive experience working with adults with domestic violence, substance abuse recovery, single parenting, racial trauma, and other related backgrounds.

Cynthia has held both administrative supervisory and clinical positions. She has a Bachelor’s degree from Springfield College, a Master’s degree from American International College, and a Master’s of Education in Clinical Mental Health Counseling and Marriage and Family Therapy from Springfield College. Cynthia currently is a Licensed Mental Health Counselor (LMHC) in Massachusetts

Rayanne M. Neveu

NOTE: This clinician is not currently accepting new referrals.

Rayanne is a Licensed Marriage and Family Therapist who focuses on working with individuals, couples and families. “Families are just so important to individual health and development. I appreciate the opportunity to bring hope into challenging situations and help each family unit grow in its support of its members,” says Rayanne.

She graduated from Springfield College and received her Master’s Degree in Counseling from Gordon Conwell Theological Seminary. She is trained in Gottman Method Couples Therapy, SYMBIS (Saving Your Marriage Before It Starts) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy).

Rayanne has served over two decades in church-based youth, family and marriage ministry programs. She and her husband of thirty plus years, have four adult children. This life experience informs her counseling approach as she assists clients at all life stages move towards individual goals and relationship health.

Rayanne advocates for couples or family therapy to address the challenges of behavioral and emotional issues such as: parenting and family dynamics (between parent and child/teen), the couple relationship, and building supportive connections between school, medical, work and community resources – especially during a crisis or life stage transition. With this type of counseling, there is often special  focus on treating anxiety, depression, ADHD, conflict, adjustments and trauma.

Rondey Allen

NOTE: This clinician is not currently accepting new referrals.

Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education school in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996, his MSW from Boston College 2003 and his nursing training in the US Army in 1988.

Rondey Allen, CrossPoint's Executive Director
Rondey Allen

Tracy L. Jones Ed.D, LPC, LMHC

NOTE: This clinician is not currently accepting new referrals.

Dr. Jones is a member of the leadership team at CrossPoint and is the site manager for the Worcester and Stoughton offices. She is a Licensed Mental Health Counselor in MA and RI as well as a Licensed Professional Counselor in CT. She graduated from Lesley University with a Master’s Degree in Counseling Psychology in 1997 and graduated from Liberty University with a Doctoral Degree in 2019. She has provided consultation for church leaders and members; provided mental health workshops for churches, presents at conferences and has published research, worked as a clinician, licensure supervisor and director as well as an adjunct professor.

Tracy works with individuals and couples from diverse backgrounds with a variety of mental health concerns. Her style is strengths-based, with a Christian perspective. She utilizes Acceptance and Commitment Therapy (ACT), mindfulness, Cognitive Behavioral Therapy (CBT), introspective and faith-based approaches to help clients heal from trauma, abuse and loss, anxiety, depression, suicidal ideation, and relationship problems. She believes that compassion and hope are the essential elements for creating an environment in every session in which change can occur, and resiliency and recovery can flourish.

She has received certifications in mindfulness, ACT, Trauma-Focused CBT, SYMBIS, Prepare/Enrich, Gottman Level I, and advanced training in Christian integrative approaches. As a trainer of LivingWorks programs, she is available to teach a 3-hour suicide prevention course or a 2-day suicide intervention course to groups large or small. As a Prepare/Enrich Trainer, she is available to teach a certification course to prepare clinicians or church leaders/members to facilitate and utilize the Prepare/Enrich assessment with couples.

Dr. Jones is not accepting new patients at this time. 

*Now a certified Prepare/Enrich Facilitator

Watch to See Tracy’s CrossPoint Testimonial 

Dr. Tracy Jones is CrossPoint's Clinical Care Coordinator
Dr. Tracy Jones

Christen Maglio

Christen earned her Master of Social Work (MSW) from Springfield College in 2013. She is licensed for independent practice in the Commonwealth of Massachusetts and the State of Connecticut. Prior to becoming a therapist, Christen served in the Army for several years. Christen has experience with a variety of populations including individuals who are forensically involved, individuals suffering from severe and persistent mental illness and individuals with neurobehavioral disorders. Christen primarily works with adolescents and adults at any stage of life who are seeking to transform their suffering to become the person they are meant to be. Christen believes in the transformative nature of a strong therapeutic alliance and uses her natural curiosity to help understand the nuances of her clients’ experiences. Christen has a deep love of learning and has various extracurricular pursuits that inform her practice.

Jason C. Ravizza

NOTE: This clinician is not currently accepting new referrals.

Jason has worked in the mental health field for the past 25 years – working in and for private practices, mental health clinics, partial hospital programs, adult psychiatric units, public schools, lockup programs, specialized schools, and as adjunct faculty on the college level.  He has worked as a clinical supervisor and a site supervisor for a local college for four separate programs. He has also taught Child Development at the college level.  As a Clinical Supervisor and Site Supervisor, Jason has supervised Masters’ and Doctoral Degree professionals working toward their MA state licensure and graduate students working toward their degrees and certification. He’s also licensed as an Assistant Principal and Principal and as a School Adjustment Counselor.

Jason works with children, youth and adolescents with diagnoses including ADHD (Attention-Deficit/Hyperactivity Disorder), ODD (Oppositional Defiant Disorder), Conduct Disorder, Post-traumatic Stress Disorder, RAD (Reactive Attachment Disorder) and those that are on the Autistic Spectrum.  His treatment approaches include forms of Cognitive-Behavioral Therapy.  He also works with individuals, couples and families.

Jason has worked with individuals experiencing the following difficulties: drug addiction, anxiety, depression, suicidal ideation, homicidal ideation, those in immediate crisis, marriage problems, people in need of divorce care, separation issues, those experiencing abuse and neglect issues, custody battles, court related issues, learning disabilities, anger management issues, job loss, low self-esteem/low sense of self-worth, sleeping issues, career related and transition issues, concentration difficulties, and grief and loss.

His philosophical approach is focused on working with the whole person; spirit, mind, body, and soul.  He believes the inner workings and interconnections of these vital components of our humanity are replaceable in working toward mental, emotional, spiritual, cognitive, social and physical health.  He pays attention to the whole person, helping unlock each person’s full potential as a human being.

Jason Ravizza is a graduate of Springfield College with both a Bachelor of Science and Master of Education with a specialized focus in counseling.  He has a C.A.G.S (Certificate of Advanced Graduate Studies) in Educational Administration from the University of Massachusetts, Amherst.

Note: Jason is also a school counselor in Springfield. We’re very proud of his work on this poem (and video) honoring first responders. Thank You Jason. We couldn’t agree more!

Watch to hear the poem and see the video!

 

Melissa Stetson

Melissa Stetson is a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Psychology from the University of Phoenix in 2012, followed by earning her Master’s in Arts in Counseling Psychology in 2015, from American International College.

Melissa has experience working with children with social, emotional, and behavioral challenges in the public school setting, therapeutic day treatment program, in the community, and within the home. She has experience working with young adults in the community college setting for over 5 years, who have learning and emotional disabilities including young adults on the Autism Spectrum. She has worked with children, adolescents and their families in their homes providing intensive in-home therapy. She has also worked with young adults as a mental health intern in a clinical setting at Westover Job Corps in Chicopee, MA. She enjoys reaching out to underserved populations and working in the community. Melissa also has clinical experience and enjoys working with adults who experience relationship difficulties, anxiety and depressive disorders and adults who suffer from the symptoms of Post-Traumatic Stress Disorder. She is trained in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and Motivational Interviewing. She considers her approach to be person-centered, strengths-based and collaborative.