Chantal Silloway

Chantal earned her Master’s in Counseling Psychology from American International College in 2016. She has worked as a case manager, counselor, and clinical supervisor with diverse populations in both residential and prison settings. She has experience treating adolescents with social, emotional, and behavioral challenges, as well as individuals with domestic violence, sexual abuse, trauma, and co-occurring disorders.

She is a compassionate and dedicated clinician with experience in clinical assessments, trauma-informed care, and addiction. Chantal is a Licensed Alcohol & Drug Counselor (LADC 1). She utilizes a holistic approach to focus on wellness of the body, soul, and spirit with a Christian perspective. Other therapeutic approaches she uses include Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Motivational Interviewing, and Strength-Based Therapy.

Maria Ortiz

Maria Ortiz, is a Bilingual ordained minister who has served as Lead Pastor of the House of Peace and Restoration in Springfield, Massachusetts since 2013. She is also a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Human Services from the Cambridge College in 2017, followed by earning her Master’s in Education in Mental Health/ Marriage and Family Therapy in 2019, from the same institution.

Maria is passionate about working with families, groups and individuals with a holistic approach. She enjoys seeing how the restorative power of the Gospel, in conjunction with evidence-based theories can have a transformation effect in the lives she has been privileged to serve. She has worked with families struggling with relationship problems, as well as individuals dealing with depression, trauma, addictions and anxiety. She considers herself Spiritual, Compassionate and eager to help others manage their life in a more holistic manner.

Rayanne M. Neveu

Rayanne is a Licensed Marriage and Family Therapist who focuses on working with individuals, couples and families. “Families are just so important to individual health and development. I appreciate the opportunity to bring hope into challenging situations and help each family unit grow in its support of its members,” says Rayanne.

She graduated from Springfield College and received her Master’s Degree in Counseling from Gordon Conwell Theological Seminary. She is trained in Gottman Method Couples Therapy, SYMBIS (Saving Your Marriage Before It Starts) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy).

Rayanne has served over two decades in church-based youth, family and marriage ministry programs. She and her husband of thirty plus years, have four adult children. This life experience informs her counseling approach as she assists clients at all life stages move towards individual goals and relationship health.

Rayanne advocates for couples or family therapy to address the challenges of behavioral and emotional issues such as: parenting and family dynamics (between parent and child/teen), the couple relationship, and building supportive connections between school, medical, work and community resources – especially during a crisis or life stage transition. With this type of counseling, there is often special  focus on treating anxiety, depression, ADHD, conflict, adjustments and trauma.

Dawn I Shanklin

Dawn is a Licensed Mental Health Counselor. She graduated from the Professional School of Psychology at Argosy University with a Master’s degree in Clinical Psychology. Dawn has worked in various community based, school and hospital settings as a clinician and adjustment counselor, providing mental health services to toddlers, children, adolescents, young adults, and families.

She is a dedicated, compassionate and skilled counselor with extensive experience in clinical assessment and trauma informed care for children, adolescents and families. The therapeutic approaches she uses are cognitive behavioral, client centered, psychodynamic, family therapy, and client centered play therapy.

*Now a certified Prepare/Enrich Facilitator

Melissa Stetson

Melissa Stetson is a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Psychology from the University of Phoenix in 2012, followed by earning her Master’s in Arts in Counseling Psychology in 2015, from American International College.

Melissa has experience working with children with social, emotional, and behavioral challenges in the public school setting, therapeutic day treatment program, in the community, and within the home. She has experience working with young adults in the community college setting for over 5 years, who have learning and emotional disabilities including young adults on the Autism Spectrum. She has worked with children, adolescents and their families in their homes providing intensive in-home therapy. She has also worked with young adults as a mental health intern in a clinical setting at Westover Job Corps in Chicopee, MA. She enjoys reaching out to underserved populations and working in the community. Melissa also has clinical experience and enjoys working with adults who experience relationship difficulties, anxiety and depressive disorders and adults who suffer from the symptoms of Post-Traumatic Stress Disorder. She is trained in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and Motivational Interviewing. She considers her approach to be person-centered, strengths-based and collaborative.