Maria Ortiz

Maria Ortiz, is a Bilingual ordained minister who has served as Lead Pastor of the House of Peace and Restoration in Springfield, Massachusetts since 2013. She is also a Licensed Mental Health Counselor (LMHC) in the Commonwealth of Massachusetts. She earned her Bachelor’s Degree of Arts in Human Services from the Cambridge College in 2017, followed by earning her Master’s in Education in Mental Health/ Marriage and Family Therapy in 2019, from the same institution.

Maria is passionate about working with families, groups and individuals with a holistic approach. She enjoys seeing how the restorative power of the Gospel, in conjunction with evidence-based theories can have a transformation effect in the lives she has been privileged to serve. She has worked with families struggling with relationship problems, as well as individuals dealing with depression, trauma, addictions and anxiety. She considers herself Spiritual, Compassionate and eager to help others manage their life in a more holistic manner.

Onedia W. Asiedu

Onedia W. Asiedu completed her Masters degree in Marriage & Family Therapy at Eastern Nazarene College in 2016. She has previously worked with couples and families in outpatient settings, and provided case management and counseling to clients in Partial Hospitalization & SOAP. She has extensive experience with clients in the use of CBT and uses this approach effectively with Christian counseling.

Onedia’s clinical interests include: addictions, adults with childhood trauma, divorce, and relationships & marital conflict. When working with clients, she draws from a variety of theoretical approaches including mindfulness, narrative, client-centered, and cognitive behavioral therapy (CBT).

She is passionate about creating an atmosphere in which clients can work toward growth and acceptance of themselves, while encouraging change when possible. She has an Advanced Mastery in Christ-Based Counseling and is certified in marriage, addictions, and depression. Onedia believes strongly that prayer is the foundation for Christian life and leads to change in us and helps to deepen our relationships with God and others. As such, she often incorporates prayer in therapy sessions and encourages clients to pray always, on all occasions with all kinds of prayers and requests, as noted in the Holy Scriptures, Ephesians 6:18.

Onedia is a Licensed Alcohol & Drug Counselor. She is currently pursuing her Bachelor of Divinity (BDiv) through Christian Leaders Institute.

Rayanne M. Neveu

Rayanne is a Licensed Marriage and Family Therapist who focuses on working with individuals, couples and families. “Families are just so important to individual health and development. I appreciate the opportunity to bring hope into challenging situations and help each family unit grow in its support of its members,” says Rayanne.

She graduated from Springfield College and received her Master’s Degree in Counseling from Gordon Conwell Theological Seminary. She is trained in Gottman Method Couples Therapy, SYMBIS (Saving Your Marriage Before It Starts) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy).

Rayanne has served over two decades in church-based youth, family and marriage ministry programs. She and her husband of thirty plus years, have four adult children. This life experience informs her counseling approach as she assists clients at all life stages move towards individual goals and relationship health.

Rayanne advocates for couples or family therapy to address the challenges of behavioral and emotional issues such as: parenting and family dynamics (between parent and child/teen), the couple relationship, and building supportive connections between school, medical, work and community resources – especially during a crisis or life stage transition. With this type of counseling, there is often special  focus on treating anxiety, depression, ADHD, conflict, adjustments and trauma.

Aretta Williams

Aretta is a Licensed Mental Health Counselor in the Commonwealth of Massachusetts. She received her Master Degree in Marriage and Family Therapy(MFT) from Eastern Nazarene College, Boston, MA in 2009. After earning her degree, she spent several years working with youth (ages 13-17), adults, couples and families, from diverse backgrounds, and has experience working with adults with chronic illnesses.

Over the years, Aretta has held both supervisory and clinical positions. She has been working closely with families and individuals as a Crisis Clinician providing services at hospitals South of Massachusetts and in New Bedford, MA. She has experience with working with women and children living in Domestic Violence and victims of Sexual Assault. Also, with treating individuals diagnosed with depression, bipolar, anxiety, trauma related issues, and adjustment and grief related disorders.

Aretta’s clinical approach is to “meet clients where they are,” with a goal of empowering others to thrive to reach their full potential. Her practice style is strengths-based, with a Christian perspective. She utilizes Cognitive Behavioral Therapy (CBT), mindfulness, introspective and faith-based approaches to help clients heal from trauma.

Aretta is passionate about helping others to become the best that they can be. She is a very compassionate, spiritual and motivated therapist with the desire to assist people with finding balance and to enhance their lives for an improved future.

Rondey Allen

Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education school in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996, his MSW from Boston College 2003 and his nursing training in the US Army in 1988.

Rondey Allen, CrossPoint's Executive Director
Rondey Allen

Pamela Boone

Pam is a committed mental health professional whose passion is helping others. She has years of experience providing services to clients from diverse backgrounds in community, residential and clinical settings. Her approach is to “meet clients where they are,” with a goal of empowering others to achieve and to live their best life possible.  She is knowledgeable in evidenced-based practices and has training and experience with individual and group work utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, and Seeking Safety.  She continues to stay abreast of new research and interventions in the field. She has experience treating clients with anxiety, depression, anger and low self esteem.  She also has extensive experience working with adults with substance use disorders, victims of trauma and victims of domestic violence.

Over the years, Pam has held both supervisory and clinical positions. She has a Bachelor’s degree from Mount Holyoke College, a Master’s degree from American International College and a Certificate of Advanced Graduate Study in Clinical Mental Health Counseling from Springfield College.  Pam has been a Licensed Mental Health Counselor (LMHC) in Massachusetts since 2008.

Alma Flores, LMHC

Alma finished her bachelor’s degree in social science from University of Puerto Rico in 1987 and her masters in Marriage and Family therapy from Phoenix University Puerto Rico Campus.  Before becoming a Mental Health counselor, she worked in the community at Punta Santiago, Puerto Rico with the young population both as a teacher and in programs to help them learn life skills to help them develop healthy lifestyles.

Later she worked in El Salvador as a missionary volunteer in the summer of 1988, helping the community learn coping skills to manage the trauma of the civil war. Since June of 2007 Alma has been working in Massachusetts with clients from 6 to 90 years-old. She helps them learn to live their life in a healthy manner by improving the quality of their relationships in their personal and work lives. This include children, adolescents, young adults, and adults – married or single, living alone or in a family setting.

She has vast experience working with individuals and families using a variety of techniques to help them learn to manage their lives in a healthy manner and improve their way of life. Alma is a very compassionate, spiritual and energized therapist with the desire to assist people to improve their lives.

Lisa Giannasi Foster

Lisa is an experienced clinical social worker, licensed the Commonwealth of Massachusetts as an Independent Clinical Social Worker. She received her MSW from the Bryn Mawr College Graduate School of Social Work outside Philadelphia, and has practiced in a wide variety of settings for over thirty years. She has expertise in addressing issues of depression, grief and loss, chronic illnesses and chronic pain. She also has a passion for working with individuals with significant disabilities/cognitive impairment and their families. Lisa has worked in a variety of medical settings, hospice, early intervention, and community mental health. She is an active therapist, helping you set goals, supporting you along the way, and celebrating when you reach them.

Her approaches include: Insight-Oriented and Psychodynamic Therapy, Cognitive- Behavioral Therapy, Acceptance-Commitment Therapy, Solution-Focused Brief Therapy, and Developmental Life-Stage Therapy.

“I offer professional counseling in a warm, accepting, and safe environment. Life can present challenges large and small and we can find effective ways to cope with these. Healing and growth are possible. My professional and personal experiences have taught me that compassion and empathy are some of the most powerful gifts we can give each other. We all benefit from talking and sharing pain and concerns in a safe, accepting environment. I see my role as a guide, helping you find your way to strength, wholeness and yes, even joy. Let’s talk!”

*Now a certified Prepare/Enrich Facilitator

Claudia I. Kidd

Claudia I. Kidd is a Licensed Marriage and Family Therapist and received a Master of Science Degree from Boston University and a Certificate of Advanced Graduate Study in 2003 from the University of
Massachusetts, Boston. After earning her degree, she spent several years working with birth, foster and adoptive parents within the child welfare system. She also worked within this system to help create
policy and to develop a specialized child and family mediation process. Claudia became a trained mediator and worked with many birth and adoptive parents to create collaborative parenting agreements.

Over the past 7 years Claudia has worked as a therapist and supervisor in a community mental health agency. She has experience treating individuals diagnosed with anxiety, trauma-related issues, depression, bipolar disorder, and adjustment and grief related disorders. She has experience providing individual and couples therapy. Claudia uses Cognitive Behavioral Therapy (CBT) and Narrative therapy to help her clients. Claudia’s strengths-based focus enables her clients to access their own inner strengths to grow and reach their goals. She is excited to work with clients to help them achieve their emotional and spiritual goals.

Joseph Collins

Joseph is a Licensed Independent Clinical Social Worker (licensed in MA and RI). He graduated from State University of New York at Albany with a Masters in Social Work in 2011. Since then he has been providing direct clinical care to individuals and families – first at South Bay Community Services in Worcester and currently at Wayside Youth and Family Support Network in Milford where he works full time.

Joseph has experience working with people from various cultural backgrounds and with a variety of mental health issues such as depression, anxiety, impulsive behavior, mood dysregulation, and trauma/adjustment issues. He has received extensive training in both Cognitive Behavioral Therapy (CBT) and Motivational Interviewing and uses both to inform his practice with clients of all ages. He enjoys being able to utilize his faith, clinical knowledge and passion for helping others in his work at CrossPoint. Presently Joseph works at CrossPoint part time and is available on Saturdays.