Rayanne M. Neveu

NOTE: This clinician is not currently accepting new referrals.

Rayanne is a Licensed Marriage and Family Therapist who focuses on working with individuals, couples and families. “Families are just so important to individual health and development. I appreciate the opportunity to bring hope into challenging situations and help each family unit grow in its support of its members,” says Rayanne.

She graduated from Springfield College and received her Master’s Degree in Counseling from Gordon Conwell Theological Seminary. She is trained in Gottman Method Couples Therapy, SYMBIS (Saving Your Marriage Before It Starts) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy).

Rayanne has served over two decades in church-based youth, family and marriage ministry programs. She and her husband of thirty plus years, have four adult children. This life experience informs her counseling approach as she assists clients at all life stages move towards individual goals and relationship health.

Rayanne advocates for couples or family therapy to address the challenges of behavioral and emotional issues such as: parenting and family dynamics (between parent and child/teen), the couple relationship, and building supportive connections between school, medical, work and community resources – especially during a crisis or life stage transition. With this type of counseling, there is often special  focus on treating anxiety, depression, ADHD, conflict, adjustments and trauma.

Maggie Leone, MPA, PHR, SHRM-CP

Maggie Leone is a certified human resource professional through the Society for Human Resource Management (SHRM) and the Human Resource Certification Institute (HRCI). She has worked in the human resource field in various capacities for many years. Much of her experience is in the non-profit human service sector.

Maggie worked at Gandara Center for 15 years as a HR Generalist. She was in charge of employee training, payroll, benefits, onboarding, recruiting and leave management. More recently, she was the Associate Director of Human Resources at The Children’s Study Home where she was responsible for all aspects of the Human Resource Department.

Maggie received her Bachelor of Arts (BA) degree in Business Management from Elms College in Chicopee, MA, and her Master’s in Public Administration (MPA) from Clark University in Worcester, MA. She is a member of the Human Resource Management Association of MA. (HRMA)

Maggie is a member of First Baptist Church in East Longmeadow. She has been involved in prison ministry for the past 15 years.

Maureen Pattison

Maureen is a Licensed Mental Health Counselor. She graduated from Lesley University with a Master’s degree in Clinical Mental Health Counseling with a Specialization in Art Therapy. Maureen has worked in community-based, home-based, school-based and office-based settings as a clinician. Maureen has provided mental health services to children, adolescents and their families who have experienced a variety of social, emotional and behavioral challenges.

Maureen specializes in working with children and pre-teens. She loves working with children and families utilizing the healing powers of the arts as well as play as alternative approaches to traditional talking methods of therapy.

However, she also has experience using strengths-based, client-centered models and cognitive behavioral therapy approaches. She is compassionate, optimistic and truly dedicated to helping others work to achieve their personal goals.

Everyone experiences their own personal challenges in life. Maureen believes in using each person’s unique strengths and interests to help each person overcome their identified challenges to find resiliency, hope and strength within themselves. Whatever challenge you may be facing, Maureen is here to listen.

 

Rondey Allen

NOTE: This clinician is not currently accepting new referrals.

Rondey Allen, LICSW is licensed by the Commonwealth of Massachusetts as an Independent Clinical Social Worker. He has extensive experience in a variety of settings concerning youth and families at risk. He administered group and individual therapy in DYS treatment programs with violent and sexual offenders. He performed intensive clinical case management and outreach in Boston’s C11 Police district to high risk youth. He was an outreach clinician for MSPCC in the Springfield Area and Clinical Director for the River Valley Academy, a special education school in the Holyoke Area. He is currently a clinical consultant and trainer for the Westover Job Corps Center.

He is trained in Cognitive Behavioral therapy, Family Systems Therapy and Collaborative Problem Solving. He is a Level 1 Certified Anger Management Specialist through NAMA and is certified in Military/Veteran behavioral health through the Center for Deployment Psychology. He received his BA from the University of MA at Amherst in 1996, his MSW from Boston College 2003 and his nursing training in the US Army in 1988.

Rondey Allen, CrossPoint's Executive Director
Rondey Allen

Jennifer Allen

Jennifer holds trainer certifications through the National Academy of Sports Medicine and Revelation Wellness. She has also has been certified and trained in many health and fitness disciples including Arthritis, Cancer, sports nutrition and behavioral change. She has also developed worksite wellness programs for her local YMCA.

Watch for Jennifer’s Latest Video on YouTube

“Weight Loss, Emotional Eating and Spiritual Healing”

She can work with individual clients as well as small and large groups.  Jennifer can help you develop an exercise program, work on creating short or long term goals in the areas of health, fitness, and spirituality.

Jennifer works as a Wellness Director for the local YMCA. Prior to that, she worked with recovering addicts and their families. She has been walking as a Christian for the past 20 years. Over the past 10 years, physical fitness has become one of her main passions. She is a speaker, facilitator and a certified group and personal trainer. Her passion is working with people to help them achieve their spiritual, physical and health goals!

When it comes to physical training she sees it as an opportunity to live life to the fullest. To learn how to listen and be present with your body.  She believes that you must train the physical with the spiritual.

Working with clients is more about building habits, setting realistic goals and motivation than it is about exercise. Jennifer believes that discipline and perseverance needed in the gym are the same skills needed for success in the tasks of everyday life. Throughout her training with NASM (National Academy of Sports Medicine), Jennifer learned a great deal about the importance of assessing body imbalance. Body imbalance can cause difficulties for everyone – from the moderately active to endurance athletes. By first assessing her client’s body balance she is then able to gently guide them to greater flexibility, mobility and strength using techniques like foam rolling, free-weights, stretching and aerobic activity. As there are benefits to both group fitness and working with clients one-on-one, Jennifer offers a mixture of personal assessment/coaching and small group training.

Her goal is to educate, support and empower everyone she works with! She will provide motivation, support and accountability. She will work alongside you to help you come up with a plan to reach your goals and to build healthy habits that will be sustainable for the long term.  Jennifer is committed to helping people realize their own potential and achieve vibrant health! She will take an integrative approach to wellness, with a comprehensive focus on how the mind, body, and soul work together.

Pamela Boone

Pam is a committed mental health professional whose passion is helping others. She has years of experience providing services to clients from diverse backgrounds in community, residential and clinical settings. Her approach is to “meet clients where they are,” with a goal of empowering others to achieve and to live their best life possible.  She is knowledgeable in evidenced-based practices and has training and experience with individual and group work utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, and Seeking Safety.  She continues to stay abreast of new research and interventions in the field. She has experience treating clients with anxiety, depression, anger and low self esteem.  She also has extensive experience working with adults with substance use disorders, victims of trauma and victims of domestic violence.

Over the years, Pam has held both supervisory and clinical positions. She has a Bachelor’s degree from Mount Holyoke College, a Master’s degree from American International College and a Certificate of Advanced Graduate Study in Clinical Mental Health Counseling from Springfield College.  Pam has been a Licensed Mental Health Counselor (LMHC) in Massachusetts since 2008.

Alex Rivera-Fernandez

Alex provides counseling to individuals experiencing psychiatric disability, dual diagnosis, substance abuse, addiction, isolation and trauma, among others. Services delivered from a multicultural competence perspective through the Wraparound Framework and Systems of Care Philosophy to a broad spectrum of ethnic backgrounds.

He has Post-doctoral Re-specialization in Psychology with an emphasis in health psychology, substance abuse and addiction and clinical pastoral counseling. Alex specializes in emotional distress, psychiatric disability, dual diagnosis, substance abuse and addiction, trauma, and serious emotional disturbances.

Alex is an ordained minister of pastoral care and Licensed Clinical Pastoral Counselor with Advanced Certification in specialties such as clinical pastoral counseling, domestic violence, crisis-and-abuse, marital and premarital counseling, therapeutic mediation and conflict resolution.  *Now a certified Prepare/Enrich Facilitator

Alma Flores, LMHC

Alma finished her bachelor’s degree in social science from University of Puerto Rico in 1987 and her masters in Marriage and Family therapy from Phoenix University Puerto Rico Campus.  Before becoming a Mental Health counselor, she worked in the community at Punta Santiago, Puerto Rico with the young population both as a teacher and in programs to help them learn life skills to help them develop healthy lifestyles.

Later she worked in El Salvador as a missionary volunteer in the summer of 1988, helping the community learn coping skills to manage the trauma of the civil war. Since June of 2007 Alma has been working in Massachusetts with clients from 6 to 90 years-old. She helps them learn to live their life in a healthy manner by improving the quality of their relationships in their personal and work lives. This include children, adolescents, young adults, and adults – married or single, living alone or in a family setting.

She has vast experience working with individuals and families using a variety of techniques to help them learn to manage their lives in a healthy manner and improve their way of life. Alma is a very compassionate, spiritual and energized therapist with the desire to assist people to improve their lives.

Claudia I. Kidd

NOTE: This clinician is not currently accepting new referrals. 

Claudia I. Kidd is a Licensed Marriage and Family Therapist and received a Master of Science Degree from Boston University and a Certificate of Advanced Graduate Study in 2003 from the University of
Massachusetts, Boston. After earning her degree, she spent several years working with birth, foster and adoptive parents within the child welfare system. She also worked within this system to help create
policy and to develop a specialized child and family mediation process. Claudia became a trained mediator and worked with many birth and adoptive parents to create collaborative parenting agreements.

Over the past 7 years Claudia has worked as a therapist and supervisor in a community mental health agency. She has experience treating individuals diagnosed with anxiety, trauma-related issues, depression, bipolar disorder, and adjustment and grief related disorders. She has experience providing individual and couples therapy. Claudia uses Cognitive Behavioral Therapy (CBT) and Narrative therapy to help her clients. Claudia’s strengths-based focus enables her clients to access their own inner strengths to grow and reach their goals. She is excited to work with clients to help them achieve their emotional and spiritual goals.

 

Tracy L. Jones Ed.D, LPC, LMHC

NOTE: This clinician is not currently accepting new referrals.

Dr. Jones is a member of the leadership team at CrossPoint and is the site manager for the Worcester and Stoughton offices. She is a Licensed Mental Health Counselor in MA and RI as well as a Licensed Professional Counselor in CT. She graduated from Lesley University with a Master’s Degree in Counseling Psychology in 1997 and graduated from Liberty University with a Doctoral Degree in 2019. She has provided consultation for church leaders and members; provided mental health workshops for churches, presents at conferences and has published research, worked as a clinician, licensure supervisor and director as well as an adjunct professor.

Tracy works with individuals and couples from diverse backgrounds with a variety of mental health concerns. Her style is strengths-based, with a Christian perspective. She utilizes Acceptance and Commitment Therapy (ACT), mindfulness, Cognitive Behavioral Therapy (CBT), introspective and faith-based approaches to help clients heal from trauma, abuse and loss, anxiety, depression, suicidal ideation, and relationship problems. She believes that compassion and hope are the essential elements for creating an environment in every session in which change can occur, and resiliency and recovery can flourish.

She has received certifications in mindfulness, ACT, Trauma-Focused CBT, SYMBIS, Prepare/Enrich, Gottman Level I, and advanced training in Christian integrative approaches. As a trainer of LivingWorks programs, she is available to teach a 3-hour suicide prevention course or a 2-day suicide intervention course to groups large or small. As a Prepare/Enrich Trainer, she is available to teach a certification course to prepare clinicians or church leaders/members to facilitate and utilize the Prepare/Enrich assessment with couples.

Dr. Jones is not accepting new patients at this time. 

*Now a certified Prepare/Enrich Facilitator

Watch to See Tracy’s CrossPoint Testimonial 

Dr. Tracy Jones is CrossPoint's Clinical Care Coordinator
Dr. Tracy Jones